Privacy Policy
Last updated: November 2025
At Regionex Transport & Logistics (“Regionex”, “we”, “us” or “our”), protecting your personal information is a priority. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website https://regionex.ca and when you use our transportation, logistics, handling and warehousing services.
By using our website, you agree to the practices described in this Policy.
1. Personal information we collect
We may collect the following categories of personal information:
1.1 Information you provide voluntarily
- First and last name
- Email address
- Phone number
- Billing or delivery address
- Business-related information
- Information submitted through our forms (quotes, contact, service requests, etc.)
1.2 Information collected automatically
When you browse regionex.ca:
- IP address
- Browser type, device type and operating system
- Pages viewed and visit duration
- Cookies and similar technologies (e.g., Google Analytics)
1.3 Professional information
- Billing and accounting information
- Delivery details
- Service history and communication records
2. How we use your information
We use your personal information for purposes such as:
- Providing our transportation, logistics, handling and warehousing services
- Responding to your inquiries and quote requests
- Communicating with you regarding ongoing or upcoming services
- Improving our website, services and customer experience
- Ensuring system security and fraud prevention
- Complying with legal, regulatory and tax obligations
We only use your personal information for the purposes for which it was collected, unless you provide additional consent or as permitted by law.
3. Sharing and disclosure of information
3.1 Service providers
We may share certain personal information with service providers who assist in operating our business and website, including:
- Web hosting services
- Analytics and statistics tools (e.g., Google Analytics)
- Communication systems (email, web forms, etc.)
- Internal operational management
These providers are required to safeguard your information and use it only for the purposes for which it was provided.
3.2 Legal compliance
We may also disclose your information if required to do so by law, including when necessary to:
- Comply with applicable laws, regulations, court orders, or legal processes
- Respond to lawful requests from public authorities
- Protect the rights, property, or safety of Regionex, our clients, or the public
3.3 No sale of data
Regionex does not sell your personal information to third parties.
4. Cookies and similar technologies
Our website may use cookies and similar technologies to:
- Analyze website traffic and performance
- Enhance user experience
- Remember certain preferences
You can configure your browser to refuse cookies or to notify you when cookies are being sent. However, some features of the site may not function properly without cookies.
5. Retention of information
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to:
- Provide our services
- Meet legal, tax and accounting obligations
- Manage our business relationship with you
When information is no longer needed, we securely delete or anonymize it.
6. Information security
We implement reasonable administrative, technical and physical safeguards to protect your personal information against:
- Unauthorized access
- Unauthorized use, alteration or disclosure
- Accidental loss or destruction
Although no system is completely secure, we are committed to maintaining an appropriate level of protection based on the sensitivity of the information involved.
7. Your rights
In accordance with applicable laws in Québec, Canada and the United States (where relevant), you have the right to:
- Request access to the personal information we hold about you
- Request correction of incomplete, inaccurate or ambiguous information
- Withdraw your consent to the use or disclosure of your information, subject to legal restrictions
- Request deletion of certain information when permitted by law
To exercise these rights, please contact us using the information provided in Section 10.
8. Links to third-party websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review their privacy policies before providing them with your personal information.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or to comply with legal requirements. The date of the latest update will appear at the top of the Policy.
We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact
For any questions about this Privacy Policy or to exercise your privacy rights, please contact us:
Regionex Transport & Logistics
Address: 1065, avenue des Perron, Laval (Québec) H7H 3C5
Email: info@regionex.ca
Phone: 514.606.4665